Frequently Asked Questions

Care instructions

Are pieces dishwasher / microwave safe?
Yes - The dyes used in our products are suitable for food. The paints used are dishwasher safe, but all good things come to an end. Therefore, the machine should not be preferred unless it is necessary.

Shipping

Is international shipping available?

Yes

NOTE: Please note that all ceramic orders are sent with mandatory signature on delivery. We are not responsible for any stolen or missing packages

Returns

What if my order arrives broken?

In the unlikely event of your order arriving damaged please email postudyo@gmail.com with pictures. Once a confirmation email is sent back to you, a returns shipping label will be sent to you and your piece will be replaced.

Do you accept returns or refunds?

Only when your order arrives broken or damaged. As a small start-up business, all of our products are made to order. We cannot accept refunds for change of mind at this stage.